Privacy Policy

Information we collect

• Account information — your email address and password when you sign up.
• Garden information — your zip code and the plants you select, which we use to calculate frost dates and planting schedules.
• Contact information for reminders — a phone number, if you opt in to SMS reminders as a premium feature.
• Payment information — if you purchase premium access, our payment processor collects your billing details. We do not receive or store your full card number.
• Usage data — basic analytics about how you use our website and app, such as pages visited and general device/browser information.

How we use your information

• To create and maintain your account and garden calendar.
• To send you planting reminders by email or, if you opt in, SMS.
• To process payments for premium access.
• To respond to support requests sent to support@rootedreminders.com.
• To understand how the Service is used so we can improve it.

How we share your information

We do not sell your personal information. We share information only with service providers who help us run Rooted Reminders, and only as needed for them to provide their service to us:

• Payment processing — Stripe, to securely process premium purchases.
• SMS delivery — Twilio, to send text message reminders to users who opt in.
• Email delivery — Postmark, to send account and reminder emails.
• Analytics — Google Analytics, to understand aggregate site and app usage.

These providers are only permitted to use your information to perform services on our behalf. We may also disclose information if required by law.

Cookies and similar technologies

We use cookies and similar technologies to keep you signed in and to collect analytics about how the Service is used. You can control cookies through your browser settings, though disabling them may affect parts of the Service.

Data retention

We retain your account and garden information for as long as your account is active. If you delete your account, we delete or anonymize your personal information within a reasonable time, except where we need to retain it to comply with legal obligations, resolve disputes, or enforce our agreements.

Data security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your choices

• You can update your account and garden information at any time by signing in.
• You can opt out of SMS reminders at any time by replying STOP or updating your notification preferences.
• You can request that we delete your account and associated information by emailing support@rootedreminders.com.

Children's privacy

Rooted Reminders is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and, where appropriate, notify you.

Contact us

If you have questions about this Privacy Policy, contact us at support@rootedreminders.com.